Mercari item arrived damaged.

Considering your item was damaged, you'd file for a return and give all of the appropriate pictures and information, wait for it to be approved, then send it back and receive a refund. Ultimately it comes down to the item not being sufficiently packaged that caused it to arrive damaged. You only have two options: file for a return or rate the ...5 Common Mercari Scams & How To Avoid Them. Michelle Wilson - November 8, 2021. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Payments are processed on the site, preventing …Damaged package. Seller used pieces of an old box to wrap a big bottle of cologne with barely any tape. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ... Just a rant. Some people on Mercari can be so infuriating, and the support team isn't helpful either. r/Mercari ..."Seller IS required to get item to buyer in good condition. The item you purchased had no warranty so buyer is not obligated to repair. Since seller is not obligated to repair and neither is the seller obligated to replace, you need to plan your dispute carefully with the seller.May 19, 2017"Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...

Posted by u/Alchemical_Fae - 10 votes and 7 comments Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. It really helps to round up a few items at once, so you have a batch to start. This also personally helps me build momentum when it comes to listing. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment ...Less than 24 hours they request a cancellation. This happened to me before and after I cancelled the item, Mercari said something about sellers who cancel too much can get flagged (something of that nature). ... don't discount the ability for the buyer to damage the product in some way and request a return. Just not worth it in the end just ...

Yes, here is the listing on Mercari Japan. After scrutinizing the photos more, I can see now that the button on the back that you press to open the battery compartment is damaged from a pen or pencil in the photo, whereas mine is clean. It's definitely a completely different unit. The only mention of damage is deterioration of the box with age.

the claim process has gone through and i've shipped the item out, but USPS has refused delivery to the sellers given address, stating "We attempted to deliver your …Like someone else said it's fine selling high value items just ship on your own and fully insure the item. Anytime I list something more than $200 I ship on my own, fully insure the item and get signature confirmation. I just use pirate ship for this. I think you answered your own question. $200 and Mercari sides with buyer on default.Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.Always take pictures with the smartphone people will do anything . They know how to manipulate the system. After that I will be as nice as possible to them Mercari reads all conversations you are having with the client. When Mercari see that you are willing to work with the client sometimes Mercari will give you creditLet's say you purchased a pair of shoes on Mercari for $50, but when they arrived, they were not as described and had significant damage. You open a return request, and the seller approves the return. You ship the shoes back to the seller at a cost of $10 for return shipping. ... - If the item is damaged during shipping, you can open a ...

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The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer.

evieeeeeeeeeeeeeee. •. in a sense both yes and no - the shipping company is the one responsible for the damage and can be claimed against for compensation, but the main responsibility comes down on the seller to seek reimbursement from the shipping company... for example if the seller decided not to contest it with the shipping company, they ... Accidents happen, and anyone who's ever received a broken product that was damaged in transit knows this all too well. In 2023, UPS alone delivered 5.7 billion packages, FedEx delivered 2.84 billion, and in 2022, USPS delivered 7.2 billion packages.With an average rate of 10% of packages damaged across companies, avoiding product damage is imperative.Sellers can cancel a transaction before shipping to the buyer if the item is damaged/defective or if they're unable to fill/ship the order. Here's how you can ...After you've confirmed the item you've received is as described in the listing, you can rate the order to release payment to the seller: Go to the Order Status page for the transaction Tap "I've received my item" and select your Rating Leave a comment so the seller knows how they did You have 72 hours from the carrier-confirmed delivery date to rate the order or request a return ...If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return shipping, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. Offer a ...

Item damaged in transit claim rejected. So I'm a seller. I sent a box out in EXCELLENT condition , taped up on all edges to avoid water getting in but fex ex at some point had it in the rain so it arrived covered in mold. Mercari accepted the return request and told me I'm not covered due to insufficient packaging. Are you kidding me?!The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Damaged item BUYING I bought a Christmas tree candle holder that is full of a liquid with glitter from Bath and Body Works meant to be a gift last week. Item arrived, it was packed well, but when I took the candle holder out, the liquid is ...The most common reason that a damages claim will not result in repayment is improper packaging. UPS outlines proper packing technique for deliveries, and if the item was not packed well, it is not ensured by the repayment policy. This policy is only void if the delivery truck is involved in an accident or the parcel is damaged during a search.I sold an item that just got delivered to buyer today and they messaged saying that the box the item was in (not the box used to ship) was torn by…When you get it back try to fight it as not being returned in the condition you sent it in. As it is your first sale you may be out of luck. The key with Mercari is to be brief and very polite in emails to them. I've found them fair but I've sold 2000 items there so I've had a lot of time to build up a reputation as an honest seller.

Mercari is Japan's largest marketplace, where anyone can buy and sell items safely and easily. Mercari carries plenty of new and unused items. Pay by credit card, by carrier billing, at a convenience store, or through a bank ATM. Mercari's system ensures safe transactions by holding the payment until after the item safely reaches the buyer.What are the most profitable items to scrap? Check out these items that have the potential to bring in the most profit when scrapping. Scrapping can be a great way to make more mon...

I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away.If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return shipping, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. Offer a ...But, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First for me. Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING I bought some Funko Pops from a seller, but they arrived to me damaged because seller did not properly package it and used a pretty small box. Mercari accepted my request for return, and the package has been delivered back to the ...71K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can ...I go to the options on mercari for issues with my order, None of the options have a damaged option. They all are about postage overdue or I didnt receive it. I did the contact us thing, made a message and sent images and I got a auto email saying my ticket is open and they will answer when they can. The problem is that I have 24 hours before it ...

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US Mercari, I've used to buy AND sell. Every item I've bought, came as described and packaged well. When I sell an item, I make sure there's pictures of the album, the inclusions, and if there's an defects. I also note it in the description. One thing you'll want to look for is if seller is overpricing.

Let's say you purchased a pair of shoes on Mercari for $50, but when they arrived, they were not as described and had significant damage. You open a return request, and the seller approves the return. You ship the shoes back to the seller at a cost of $10 for return shipping. ... - If the item is damaged during shipping, you can open a ...Posted by u/Dabblequeen - 2 votes and 1 commentBut, if there is any time that it is 100% your responsibility to refund, it's when the item arrived damaged. Make them happy and refund them. Also, if you want the item back you'll have to find a way to pay for the return. I'm not sure how you can't refund unless you spent the funds before ensuring everything was clear from purchase to delivery.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD Broken item . BUYING An item I bought arrived broken, how do I handle this? I went to I have an issue but didn't see anything for damaged/broken items. Am I SOL? Share Add a Comment. Be the first to comment Nobody's responded to ...Otherwise no matter how many layers of bubble wrap, padding or popcorn peanuts you used Mercari will give you a speech that you need to wrap it better and refund the customer. I disputed it when it happened to me out if principle and they paid me my money with a warning.Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …To cut it short, I ordered something through mercari local and the driver ended up dropping off my package PLUS someone else's. I've talked to the seller about it and they contacted mercari, and mercari has told the seller that I will have to open up a return request for the item that isn't mine, I don't mind returning the item, but will I be the one have to print out the label and go to the ...After you've confirmed the item you've received is as described in the listing, you can rate the order to release payment to the seller: Go to the Order Status page for the transaction Tap "I've received my item" and select your Rating Leave a comment so the seller knows how they did You have 72 hours from the carrier-confirmed delivery date to rate the order or request a return ...If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ...To provide peace of mind for your shipments, we include Shipping Protection for shipments sent with a Mercari prepaid label. If your item or bundle* is lost or damaged in transit by the carrier, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelopes.3 Answers. Mercari R. [Mercari Rep] on 8/29/17. Hi there, When you purchase an item on Mercari, we hold payment to your seller until you confirm you've …

Posted by u/Dabblequeen - 2 votes and 1 commentAfter writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it …If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ...Instagram:https://instagram. triangle sales oklahoma Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ... jollibee gift card balance Under some circumstances, an order may be canceled after the seller has already shipped the item. When this happens, the buyer is refunded immediately at the time of cancelation, but the seller may be eligible for reimbursement if the item is ultimately delivered to the buyer. If the tracking updates to show a delivered status or the buyer has confirmed …When you were a kid, back-to-school shopping was bittersweet. It signified that summer was almost over. However, it was exciting to think about what the new year could bring. For p... amc stock conversation Problem solved I guess. This is an issue when the item isn't scanned as delivered by the carrier. You are correct there is no longer an option to mark as delivered so it could sit in "in transit" limbo or can be canceled which is really bad for the seller who loses out even though the buyer received the item. I had this happen and asked Mercari ... party city newport news I think they give you a document that shows the exact coordinate of where the package was delivered. But if you have USPS already saying that the address wasn't yours, Mercari should take that as proof. Tell them your account address is correct and that you have proof the package was delivered somewhere else. Waiting for the 72 hours makes zero ... henderson ky circuit court clerk Hello! I just have a quick question about shipping an item. I’m selling these little rubber bracelets. ... Sell as a pair for $12 free shipping, pay for tracking. Mercari will shut you down, EVEN with happy customers, for shipping without tracking. ... r/Mercari • Item arrived broken and this is the response from seller (Context in commentsMercari will probably side with the buyer. They're extremely lazy (especially after being short staffed due to COVID), and just believe whatever the buyer tells them. I had a scammer try to tell me that the item arrived imperfect and damaged (it was a stuffed animal). thunder beach 2023 concert lineup My first time using Mercari. I bought an AC unit and just received it. The item shipped is not the same as the item received, and it is moderately… kaylee hartung father Mercari’s zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ... o'reilly's booneville arkansas Posted by u/[Deleted Account] - No votes and 7 comments walgreens postcard printing I sold an eyeshadow palette, and it arrived to the buyer broken. What should I do? I believe the buyer, and don't think she's trying to scam me at…Honestly, I've had a few buyers that had issues unrelated to their purchases from me ask me how to get ahold of Mercari, because they can't even find a proper way to get in touch with customer service. Ironically, I can't even send Mercari's own domain email address to them without it getting removed, so I can't really help them, at all. how long does it take for mycelium to colonize substrate Alot of time seller will have to take the loss. Dont reply to them. Let mercari handle it. If they open a ticket. Check out the pictures they provided if u can. If u see anything suspicious with the return ticket pics they provided. Let mercari know but u will more likely take the loss unfortunately. 4. true. Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89. mirko loses arm For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.Skip to main content. Open menu Open navigation Go to Reddit Home. r/Mercari A chip A chip